Help

Support

Need a hand?

Need assistance with the server, a purchase, a punishment, or a technical problem? Choose the appropriate support category so the team can review your request efficiently.

Most tickets receive a response within several days.

Faster help

For quick questions, the Discord is usually faster than a ticket.

Join the Discord

Before you submit

  • Check the FAQ and Play page for connection issues.
  • Read the rules before appealing a punishment.
  • Include your CraftingStore transaction ID for any purchase problem.